Returns & Exchanges
At And She Is Couture, we want you to feel confident in every piece you purchase. If you are not completely satisfied with your order, we offer a 30-day window for returns and exchanges on all eligible items in their original condition.
Initiate Your Request
Log into our online portal with your order number and email address to select the items you wish to return or exchange.
Package Your Items
Securely place the unworn items with original tags attached into the original packaging to ensure they are protected during transit.
Attach the Shipping Label
Print the prepaid return shipping label provided via email and affix it clearly to the outside of your package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing